Give something up now, a fee, a margin or control, so that a loop of customers and suppliers feeds itself.
11 of 12 judged decisions were never undone. 1 walked back: TikTok's fixed pool for paying creators.
The loops that lasted left an asset behind: the land under a restaurant, the data behind a loyalty card. The one that broke paid each participant less as it grew.
The land under the hamburger stand
Ray Kroc's first McDonald's franchise deals paid him a royalty of 1.9% of each restaurant's sales, and he had to pass part of it on to the McDonald brothers. It was too thin to pay for growth. Every new restaurant made the chain bigger without making Kroc's business any stronger.
Harry Sonneborn, a former finance executive at Tastee-Freez, proposed a different deal. McDonald's would control the land under each restaurant and lease it to the franchisee at a markup. The real estate company that did it was incorporated in 1956.
Now each new restaurant added rent, and the rent, along with the land itself, could pay for the next site. The markup started at 20 percent of lease costs and was later raised to 40 percent. By 1960 the restaurants were grossing roughly $56 million a year across some 200-plus locations.
The model never left. At the end of 2025 about 95% of McDonald's restaurants were franchised, and its real estate holdings were worth $37.7 billion on the balance sheet.
That is a flywheel: a loop where each turn produces what powers the next one. The word is now used for almost any growth plan with arrows in a circle. This guide is about the difference, and about the decisions companies made to get a real loop turning, or to keep one from stopping.
What flywheel is
A flywheel is a business loop in which each turn produces the thing that powers the next turn: more buyers draw more sellers, who draw more buyers. As a decision, it means giving something up now, such as a fee, a margin or control, so that the loop turns faster or keeps turning.
The test is simple to state. In a flywheel, the second turn is cheaper than the first, because the first one paid for part of it. In an ordinary growth plan, every turn costs the same and has to be funded from outside. Both can grow. Only one gets easier.
Why it is so hard
Drawn on a slide, every loop works. In a real company, three things get in the way.
The cost comes first
The fee you waive or the margin you share shows up this quarter. The extra customers it is supposed to bring show up later, if they come at all.
Someone in the loop gets paid less
A loop has at least two sides, buyers and sellers, guests and hosts, users and creators. When money is tight, one of them has to be squeezed, and the choice of which one decides whether the loop keeps turning.
A stalled loop still looks like growth
Total revenue can keep rising while the mechanism has stopped working underneath. The aggregate hides it until the slowdown is large enough to show.
A loop, and a pool split among more people
In a real loop each new participant makes the next one cheaper. A fixed pool divided among a growing crowd does the opposite.
The ways companies did it
The decisions on record take four shapes. Each is a different answer to the same question: what do you give up to keep the loop turning?
Keep the part that compounds
Take control of whatever the loop leaves behind, rather than renting it from a partner.
- Tesco
- In 2001 bought 53% of Dunnhumby, the firm that turned Clubcard swipes into decisions, for a reported £30m. It went to 84% in 2006 and full ownership by about 2010. By February 2025 more than 23 million UK households carried a Clubcard.
- McDonald's
- Kept the land under its franchised restaurants from 1956 instead of living on royalties. By 2025 it had 39,680 franchised restaurants to 2,142 it ran itself, and its property accounted for roughly 35% of annual gross revenue.
Trade margin for frequency
Charge less on each sale so that customers come back more often, or so that more suppliers join.
- DoorDash
- Launched DashPass in August 2018 at $9.99 a month, with no delivery fee on orders of $15 or more. By the end of 2024 it had over 22 million members, its first full-year GAAP profit of $123M, and 60.7% of U.S. food delivery against Uber Eats' 26.1%.
- Apple
- Cut its App Store commission from 30% to 15% for developers earning under $1M a year. Services revenue reached $96.2 billion in fiscal 2024, up 13%.
Decide whom the loop protects
When the two sides of the loop want opposite things, choose one, and pay for the choice.
- Airbnb
- In March 2020 overrode hosts' cancellation policies and refunded guests, then set up a $250 million fund that paid hosts 25% of their normal cancellation payouts. By the second quarter of 2024 it had passed 8 million active listings.
- Progressive
- From 2014 used driving data to raise prices on risky drivers as well as cut them for safe ones. About 20% of Snapshot participants see a premium increase at renewal. In 2023 it ran a combined ratio of 94.9, better than its 96 profitability goal.
Decide how much of the spin to share
Set what the people who make the loop's content or supply get paid, and how that pay changes as the loop grows.
- TikTok
- In July 2020 set up a $200 million Creator Fund, a fixed pool split among all eligible creators. As more creators joined, each earned less, about $0.02 to $0.04 per 1,000 views. TikTok shut it down in late 2023 and replaced it with the Creator Rewards Program.
- Roblox
- Raised its developer exchange rate by 8.5% in September 2025, still well below what other platforms pay. Its payouts to developers grew 70% to $477M in the fourth quarter of 2025.
What 13 companies did
Here is every decision on record, placed by the year it was made and marked by how it turned out. Hover a mark, or open the table, for the company and the outcome.
13 flywheels decisions, 1956 to 2025
Each mark is one decision. "Never undone" means the company did not reverse it, not that it worked.
Show as a table
| Company | Year | Choice | Outcome |
|---|---|---|---|
| McDonald's | 1956 | Own the land and sublease | Never undone |
| Tesco | 2001 | Buy the partner | Never undone |
| Alibaba | 2003 | Build free local platform | Never undone |
| Shopify | 2009 | Launch App Store later | Never undone |
| Progressive | 2014 | Price risk both ways | Never undone |
| PayPal | 2015 | Contractual routing lock | Never undone |
| DoorDash | 2018 | Launch paid subscription giveaway | Never undone |
| Airbnb | 2020 | Protect guest trust | Never undone |
| Apple | 2020 | Cut rate for most developers | Never undone |
| TikTok | 2020 | Fixed-pool Creator Fund | Walked back |
| Walmart | 2022 | Open the seller floodgates | Never undone |
| Roblox | 2025 | Raise DevEx rate 8.5% | Never undone |
| Shopify | 2025 | Convert to lifetime cap | Too early to call |
Of the 12 decisions that can be judged, 11 were never undone and 1 was walked back. Shopify's 2025 change to its developer fees appears here as too early to judge, and under Ecosystem Lock-in as held.
"Never undone" is not the same as "worked". Roblox's 2025 rise in what it pays developers was never undone either, but it still left them well below what other platforms pay. A loop like that keeps turning because of the platform's reach, not because the people feeding it are well paid, and it is only as safe as that reach.
How to run this decision
If you are weighing a version of this choice, here is what the record suggests doing, in order.
- Write the loop as a sentence that ends where it started
More sites, more rent, more sites. Better pricing, better drivers, better data, better pricing. If the sentence cannot close without adding money or effort from outside, it is a growth plan, and it should be funded as one.
- Check that the second turn is cheaper than the first
This is the whole test. In a real loop the cost of the next customer, seller or site falls because the last one paid for part of it. If each turn costs the same or more, the diagram is decoration.
- Find anything that shrinks as you succeed
TikTok's was the pay per creator, because the pool was fixed and the number of creators was not. Anything divided by a growing number belongs on this list, and a loop that contains one will slow itself down.
Seen in: TikTok, 2020 - Own what the loop leaves behind
The land under the restaurants, the data behind the loyalty card. The loops on record that lasted built up an asset the company controlled, not just momentum. Momentum stops when you stop pushing; an asset keeps paying.
Seen in: McDonald's, 1956 · Tesco, 2001 - Decide in advance which side you protect
The two sides of a loop will eventually want opposite things. Make the rule for that day while things are calm, and set aside what it will cost to keep the other side on board, so the call is not made for the first time in a crisis.
Seen in: Airbnb, 2020 - Get one side in place before you open the other
Sellers need buyers before they will build, and buyers need sellers before they will come. Shopify waited three years after launch to open its App Store to developers, so that they arrived to a market that already existed.
Seen in: Shopify, 2009 · PayPal, 2015 - Track one number per turn, on a schedule
The cost of the next unit, or the rate at which the asset grows. One number, one owner, one date to check it. Loops fail quietly, because the total keeps rising after the mechanism has stopped.
Warning signs
What it has looked like when this decision was going wrong.
- A fixed pool of money is split among a growing number of participants.TikTok, 2020
- Each participant earns less as the platform grows.TikTok, 2020
- There is no rule for which side you protect, so the first time you decide is in a crisis.Airbnb, 2020
- Suppliers keep a far smaller share than they would elsewhere, and only your reach keeps them.Roblox, 2025
All 13 cases
Each case is one company at one decision: what was on the table, what it chose, why, and what followed, with every fact sourced.
Never undone · 11
- McDonald's, 1956Own the land and sublease
- Tesco, 2001Buy the partner
- Alibaba, 2003Build free local platform
- Shopify, 2009Launch App Store later
- Progressive, 2014Price risk both ways
- PayPal, 2015Contractual routing lock
- DoorDash, 2018Launch paid subscription giveaway
- Airbnb, 2020Protect guest trust
- Apple, 2020Cut rate for most developers
- Walmart, 2022Open the seller floodgates
- Roblox, 2025Raise DevEx rate 8.5%
Walked back · 1
- TikTok, 2020Fixed-pool Creator Fund
Too early to call · 1
- Shopify, 2025Convert to lifetime cap
Questions
- What is a flywheel in business?
- A loop in which each turn produces what powers the next one. More customers draw more suppliers, who draw more customers, and each new participant costs less to win than the last. McDonald's land-and-lease model, where each restaurant's rent helped pay for the next site, is a classic example.
- What is the difference between a flywheel and a growth strategy?
- In a flywheel the second turn is cheaper than the first, because the first one paid for part of it. In an ordinary growth plan every turn costs the same and has to be funded from outside. Both can grow; only the flywheel gets easier as it grows.
- What are examples of company flywheels?
- McDonald's owning the land under its franchises, Tesco buying the analytics firm behind Clubcard, DoorDash's DashPass subscription, Shopify's merchants and app developers, and Progressive's pricing based on driving data.
- Why do flywheels fail?
- Usually because something in the loop shrinks as it grows. TikTok's first creator fund was a fixed pool, so each creator earned less as more joined, and TikTok replaced it. Loops also stall when the company takes too much out of the step that feeds the next turn.
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