Core insight

You can outsource anything whose interface you can specify, and nothing you cannot. Once that test is passed, the decision turns on one number nobody states: the probability that you end up having to buy the capability back.

Why the make-or-buy argument never settles

Most make-or-buy analyses compare two cost estimates: own it, or keep paying a supplier. The two numbers are almost always close enough to argue about for a year, because each rests on assumptions the other side can dispute.

The argument is also usually framed on an axis that does not sort good outcomes from bad ones: how much should we own? Companies that own very little do well and companies that own a great deal fail, and the reverse. What separates them is not the amount owned but whether what they bought could be specified.

The question a make-or-buy decision has to answer

What must you own, and what can you safely buy?

The specification test

Take what you hold today for the component or service: the drawings, tolerances, acceptance criteria, service levels and interfaces. Hand it to a supplier who has never seen the work and ask whether they can quote from it.

What the answer means
They can quote from itThey cannot
What you are doingBuying a partDelegating a design
Who can supply itAnybody who meets the specificationOnly the firm that built it
If the supplier failsRe-source itRe-design it, or buy the supplier

The test takes about a month and is rarely run, because it only seems worth running on a supplier who is already performing. That is exactly when it should be run. A component no outside firm could quote from is not being bought; it is being delegated, and a cost comparison against buying it is comparing a real cost with an option that does not exist.

The number that settles it: the chance of buying it back

Once the specification test is passed, the cost comparison still needs one more input that is almost always left out: the probability that you will have to bring the capability back in-house later, at a price someone else sets, plus the delay while you do.

The break-even probability

Run both paths over ten years: owning now (the capital, the overlap while you build, the running cost) against buying (the supplier's price, plus the expected cost of a forced buy-back at a premium, plus the delay). The probability of a buy-back at which the two cost the same is the number to put in the paper. Nobody can defend a probability, but everybody is already assuming one.

An illustration, from the fictional company used in the Vertical Integration Strategy Pack's worked files: the two point estimates are $1,947 million and $2,033 million, close enough to argue about all year. The finding is not the $86 million between them. It is that the break-even probability is 40.1%: the decision rests entirely on whether the chance of ending up owning this anyway is above or below that, and no one had ever stated it.

Buy-backs happen. Boeing sold its Wichita fuselage operations in 2005 for about $900 million in cash plus the transfer of certain liabilities, to become a leaner systems integrator. In July 2024 it agreed to reacquire Spirit AeroSystems at an enterprise value of about $8.3 billion.

What these decisions show

Each case below is drawn from the Stratrix case library, checked against the filings and reporting listed under Sources. The last column says what each one does not prove.

Make-or-buy decisions, read through what was owned and what could be specified
CompanyWhat it decidedWhat happenedWhat it does not establish
Apple, 2008Bought P.A. Semi for $278 million to design its own chipsThe A4, its first in-house chip, shipped in 2010; the A6 in 2012 used a fully custom designThat every company should design its own silicon
Amazon, 2013Built its own delivery network instead of renting carriersParcels rose from about 2 billion in 2019 to 5.9 billion in 2023, passing UPS and FedEx by volumeThat the network is profitable on its own
Nucor, 1969Built its own steel mill rather than buy from a supplier raising pricesEarnings rose about 140% in 1971; it later became North America's largest recyclerThat every buyer can become its supplier
ASML, 2012 to 2016Bought Cymer and took a 24.9% stake in Zeiss SMT for €1 billion, instead of arm's-length supplyEUV-made chips reached smartphones by 2018That the stakes, rather than the partnership, made EUV work
Boeing, 2005Sold its Wichita fuselage operations to become a lean integratorAgreed in 2024 to reacquire Spirit AeroSystems at about $8.3 billionWhat owning it throughout would have cost
Ericsson, 2000Single-sourced key radio chips from PhilipsA fire at the Philips plant left no qualified backup; about 7 million phones short; handsets folded into Sony Ericsson in 2001That a second source alone would have saved the handset business
Shopify, 2022Paid $2.1 billion for Deliverr to build logistics in-houseSold the logistics business to Flexport within a year for a 13% stake and cut about 20% of its workforceThat the capability could not have been built more slowly
Peloton, 2022Exited owned manufacturing for a contract manufacturerIts Taiwan plant stayed idle into 2023 and a sale of Precor fell throughThat owning factories was the cause of its losses
Spotify, 2019Bought Gimlet and Anchor for about €300 million to own podcast productionIts CEO called podcasting a drag on gross margin in 2023; about 200 podcast staff were laid offThat owning content was wrong rather than mispriced

Running the decision in a month

A sequence for an operating or sourcing team

1

Assemble the specification package

Everything you would hand a new supplier: drawings, tolerances, acceptance tests, service levels, interfaces.

2

Send it to a supplier who has never seen the work

Ask for a quote. The clarifying questions they send back matter more than the price: each one is something you cannot yet specify.

3

Read the answer

If they can quote, you are buying a part and the decision is about cost. If they cannot, you are delegating a design, and buying is not a real option until the specification exists.

4

Run both paths over ten years

Owning (capital, overlap, running cost) against buying (price, plus the expected cost and delay of a forced buy-back).

5

State the break-even probability

The chance of a buy-back at which the paths cost the same. Then ask the room whether the real chance is above or below it.

6

Check the supplier's margin against the prize

The margin you would capture by owning can be well below the supplier's headline margin once the overlap and running costs are counted. In the pack's worked case the supplier's margin is 18% and the honest prize is 12 points.

What this method cannot tell you

It does not tell you how much of a supply chain to own. It argues that this question does not separate good outcomes from bad ones, and replaces it with a narrower one that has a testable answer: what you must be able to specify.

No layer transfers. Where the value and the risk sit is specific to one technology at one moment, and every case above might be answered differently a decade later. The cases are selected on scale and on failure, because a company that specified well and bought competently for thirty years leaves almost no record.

Questions

What is a make-or-buy decision?

A make-or-buy decision chooses whether to produce a component, product or service in-house or buy it from an outside supplier. It covers manufactured parts, software platforms, logistics, content and engineering teams alike.

How do you decide whether to make or buy?

First run the specification test: could a supplier who has never seen the work quote from what you hold today? If not, you cannot safely buy it yet. If so, compare both paths over ten years, including the chance of having to buy the capability back later.

What is the difference between outsourcing a part and delegating a design?

A part can be specified, so any qualified supplier can make it and you can switch. A delegated design cannot be specified from what you hold, so only the firm that built it can supply, re-price or repair it. The first is buying; the second is dependence.

When does insourcing make sense?

When the work cannot be specified well enough for anyone else to supply it, or when the probability of being forced to buy it back is above the break-even probability. Nucor built its own mill in 1969 when its supplier raised prices; Apple bought chip-design talent in 2008.

Does this apply to services, not just manufacturing?

Yes, wherever a capability is bought from someone else: a platform, a content library, a delivery network or an engineering team. Amazon's delivery network, Shopify's logistics and Spotify's podcasts are all service cases.

Sources & further reading

More to learn

Other foundational guides worth reading.

Strategy Development

When to Discontinue a Product: How to Price a Sunset Before You Announce It

Every room knows what a product loses a year. Almost none knows what its customers spend with the company on everything else, or how many would leave with it. That second number decides whether retiring it saves money or costs it.

Growth & Portfolio

Company Reorganization: What It Costs and How Long It Must Last

A reorganization costs a year: the one-time charge plus the drag of months in which management attends to the company instead of its customers. It pays only if the new structure changes enough each year, for enough years. Name the line you are redrawing, put a number on what it will change, and compare the years it must stand with how long the last structure stood.

Pricing Strategy

Product Bundling Strategy: When to Sell Together or Apart

A bundle first hands its discount back to every customer already paying for both products, and earns only on the customers it adds and the extra years bundled customers stay. Match the two customer lists to size the handback, measure the retention gap, and solve for the deepest discount at which selling together still beats selling apart.

Pricing Strategy

Pricing Model Change: How to Move to Subscription or Usage Pricing

A pricing model change moves up to four layers at once: the unit you charge for, the shape of the cash, the buyer who signs, and the promise the customer relies on. Name which ones you are moving, size the trough against carrying on unchanged, and run the case again with the volume uplift set to zero.

Crisis Management

Corporate Crisis Response: What One More Quarter of Delay Costs

A corporate crisis is priced on the gap between when somebody inside knew and when the company acted, not on the defect itself. Find the earliest internal date, cost what one more quarter of delay adds, and act before the expected penalty passes the cost of the fix.

M&A

Serial Acquisition Strategy: How to Price the Growth You Buy

A serial acquirer's engine is the gap between what the market pays for its earnings and what it pays for somebody else's. Split the plan's growth into the part you will grow and the part you must buy, price each deal as a multiple of the earnings it brings, compare that with buying back your own shares, and state the year the balance sheet stops funding it.

See this framework in the wild.

Follow it across the companies and lenses where it actually shaped the strategy.