Synchrony Financial: profitable every year.
- Industry
- Finance Services
- Ticker
- SYF (NYSE)
- Sources
- SEC filings (2014–2026), Stratrix's verified Decision Cases, market data and official economic statistics
- Data as of
- November 8, 2026
- Profitable every year. Synchrony Financial made money in each of its last ten fiscal years, from $1.4 billion (2020) to $4.2 billion (2021).
Financial results
| Fiscal year | Revenue | Net income |
|---|
As reported in its annual filings. Losses in red.
Has Synchrony Financial had layoffs?
Headcount, as reported
| Annual report | Employees | As of |
|---|---|---|
| 10-K for 2023 | over 20,000 | December 31, 2023 |
| 10-K for 2024 | over 20,000 | December 31, 2024 |
| 10-K for 2025 | over 20,000 | December 31, 2025 |
Job cuts, severance and restructuring
Employee costs rose partly due to $43 million of restructuring costs related to a voluntary early retirement program.
“Employee costs increased by $203 million, or 12.1%, for the year ended December 31, 2023, primarily attributable to an increase in headcount driven by business growth, higher benefit costs and $43 million of restructuring costs related to a voluntary early retirement program.” 10-K for 2023
Noted that other expense decreased partly because of lower prior year restructuring costs.
“Other expense increased by $81 million, or 1.7%, for the year ended December 31, 2024, primarily driven by technology investments, costs related to the Ally Lending acquisition and preparatory expenses related to the late fee rule change, partially offset by lower operational losses and prior year restructuring costs.” 10-K for 2024
Employee costs rose in 2025, driven in part by restructuring costs for a voluntary early retirement program.
“Employee costs increased by $221 million, or 11.8%, for the year ended December 31, 2025, primarily driven by restructuring costs related to a voluntary early retirement program, higher variable compensation, as well as changes in headcount mix to support technology investments and higher medical benefit costs.” 10-K for 2025
| Fiscal year ended | Restructuring charges |
|---|---|
| 2020-12-31 | $87 million |
Synchrony Financial filed 1 restructuring notice (Form 8-K, Item 2.05) since 2016. This page shows what the company reported to the SEC, not news reports or state layoff notices.
What has Synchrony Financial acquired?
Deals its annual reports describe
| Business | Deal | When | Value |
|---|---|---|---|
Pets Best Insurance Services, LLC ("Pets Best")“In November 2023, we entered into an agreement for the sale of our wholly-owned subsidiary, Pets Best Insurance Services, LLC (“Pets Best”) to Poodle Holdings, Inc. (“Buyer”) for consideration comprising a combination of cash and an equity interest in Independence Pet Holdings, Inc., an affiliate of Buyer.” 10-K for 2023 | agreed divestiture | In November 2023 | consideration comprising a combination of cash and an equity interest in Independence Pet Holdings, Inc. |
Ally Financial Inc.'s point of sale financing business, Ally Lending“In January 2024, we announced our agreement to acquire Ally Financial Inc.'s point of sale financing business, Ally Lending.” 10-K for 2023 | agreed acquisition | In January 2024 | — |
BP portfolio“The decreases shown above for the year ended December 31, 2023 for Corp, Other compared to the prior year reflect the effects of the sale of the BP and Gap Inc. portfolios in May 2022 and June 2022, respectively.” 10-K for 2023 | divestiture | May 2022 | — |
Gap Inc. portfolio“The decreases shown above for the year ended December 31, 2023 for Corp, Other compared to the prior year reflect the effects of the sale of the BP and Gap Inc. portfolios in May 2022 and June 2022, respectively.” 10-K for 2023 | divestiture | June 2022 | — |
Ally Lending“In March 2024, we acquired Ally Lending for cash consideration of $2.0 billion.” 10-K for 2024 | acquisition | In March 2024 | cash consideration of $2.0 billion |
Versatile Credit, Inc.“In October 2025, we acquired Versatile Credit, Inc. ("Versatile Credit"), a leading multi-source financing platform connecting merchants, lenders and consumers through point-of-sale solutions.” 10-K for 2025 | acquisition | October 2025 | — |
Lowe's commercial co-branded credit card portfolio“In addition, we expanded our existing Lowe's commercial program and announced the acquisition of the Lowe's commercial co-branded credit card portfolio, with loan receivables of approximately $0.8 billion, which is expected to close in the first half of 2026.” 10-K for 2025 | agreed acquisition | first half of 2026 | approximately $0.8 billion |
Loan receivables associated with a Home & Auto partner program agreement“• In October 2025, we also sold $0.2 billion of loan receivables associated with a Home & Auto partner program agreement.” 10-K for 2025 | divestiture | October 2025 | $0.2 billion |
| Fiscal year ended | Cash paid for acquisitions (net of cash acquired) | Cash received from selling businesses | Goodwill from acquisitions |
|---|---|---|---|
| 2016-12-31 | — | — | $0 |
| 2017-12-31 | — | — | $42 million |
| 2018-12-31 | — | — | $33 million |
| 2019-12-31 | — | — | $54 million |
| 2020-12-31 | — | — | $0 |
| 2021-12-31 | — | — | $27 million |
| 2022-12-31 | $0 | $0 | $0 |
| 2023-12-31 | $0 | $0 | $0 |
| 2024-12-31 | $1.94 billion | $594 million | $252 million |
| 2025-12-31 | $161 million | $0 | $89 million |
Deal filings since 2016
Who are Synchrony Financial's competitors?
Who Synchrony Financial names
| Company | Named in |
|---|---|
| Affirm | 2025 |
| Afterpay | 2025 |
| Ally Financial | 2025 |
| American Express | 2025 |
| Barclays | 2025 |
| Bread Financial | 2025 |
| Capital One | 2025 |
| Capital One/Discover | 2025 |
| CIT | 2025 |
| Citi | 2025 |
| Citibank | 2025 |
| E-Trade | 2025 |
| JPMorgan Chase | 2025 |
| Klarna | 2025 |
| Marcus by Goldman Sachs | 2025 |
| TD Bank | 2025 |
| Wells Fargo | 2025 |
In its own words
Affirm, Afterpay, Klarna
“Non-bank providers of pay-over-time solutions, such as Affirm, Afterpay, Klarna and others, extend consumer credit-like offerings but do not face the same restrictions, such as capital requirements and other regulatory requirements, as banks which also could place us at a competitive disadvantage.” 10-K for 2025
Ally Financial, Barclays, Capital One, CIT, Citi, E-Trade, Marcus by Goldman Sachs
“We compete for deposits with traditional banks, including separately branded direct banking platforms of traditional banks, and other banks that have direct banking models similar to ours, such as Ally Financial, American Express, Barclays, Capital One, CIT, Citi, E-Trade and Marcus by Goldman Sachs.” 10-K for 2025
American Express, Bread Financial, Capital One/Discover, Citibank, JPMorgan Chase, TD Bank, Wells Fargo
“Our primary competitors for partners include major financial institutions such as American Express, Bread Financial, Capital One/Discover, JPMorgan Chase, Citibank, TD Bank and Wells Fargo, as well as, financial technology companies, point-of-sale lending focused companies and potential partners’ own in-house financing capabilities.” 10-K for 2025
What are Synchrony Financial's subsidiaries?
Subsidiaries it lists
| Subsidiary | Jurisdiction |
|---|---|
| CareCredit LLC | California |
| Credit Services, LLC | Delaware |
| Retail Finance International Holdings, Inc. | Delaware |
| Retail Finance Servicing, LLC | Delaware |
| RFS Holding, Inc. | Delaware |
| RFS Holding, L.L.C. | Delaware |
| Sherman Clay & Co., LLC | Delaware |
| Synchrony Bank | United States |
| Synchrony Financial Canada | Ontario |
| Synchrony Financial Canada Company | Nova Scotia |
| Synchrony Global Services Philippines, Inc. | Philippines |
| Synchrony Holding Company | Nova Scotia |
| Synchrony International Resource Management, LLC | Delaware |
| Synchrony International Services Private Limited | India |
| Synchrony Lending, Inc. | Delaware |
| Synchrony Sales Finance Holding, LLC | Delaware |
| Synchrony Card Funding, LLC | Delaware |
| Synchrony Cascade, LLC | Delaware |
| Versatile Credit, Inc. | Pennsylvania |
| Synchrony Credit Card Master Note Trust | Delaware |
| Synchrony Sales Finance Master Trust | Delaware |
| Synchrony Card Issuance Trust | Delaware |
From Exhibit 21 of the 10-K for 2025. Companies must list their significant subsidiaries there and may leave out smaller ones, so this is the company’s own list, not every entity it owns.
Layoffs, acquisitions, competitors and subsidiaries are read from Synchrony Financial’s annual reports (10-K for 2025, 10-K for 2024, 10-K for 2023), as of 2026-02-06.
Everything behind these findings, ready for your board deck.
- Market reaction to disclosed decisions: 22 decision filings since 2016, each linked to the SEC, with the share return against its sector and the US market the next day and the next year (20 with market data).
- Peer comparison: against 129 companies of its size in its sector.
- Financial results: ten years of revenue, operating and net income, and every annual report, linked.
- Methods and sources, so each number can be checked and cited.
The full data sheet downloads with the Data Plan. To see exactly what you get first, open the Boeing sample PDF or Excel.
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- SWOT builderFramework: SWOT Analysis
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