On the Record · Zoom
Zoom competitors, on the record
The companies Zoom names as competitors in its annual reports, 2024 to 2026, and the companies that name Zoom, each with the sentence and the filing.
Who Zoom names
| Company | Named in |
|---|---|
| 8x8 | 2026 |
| Amazon | 2026 |
| Apple | 2026 |
| Avaya | 2026 |
| Cisco Webex | 2026 |
| 2026 | |
| Five9, Inc. | 2026 |
| Genesys | 2026 |
| Google Workspace (with Meet) | 2026 |
| GoTo | 2026 |
| Microsoft 365 (with Teams) | 2026 |
| NICE inContact | 2026 |
| RingCentral | 2026 |
In its own words
8x8, Amazon, Apple, Avaya, Cisco Webex, Facebook, Five9, Inc., Genesys, Google Workspace (with Meet), GoTo, Microsoft 365 (with Teams), NICE inContact, RingCentral
Word for word“We face competition from legacy web-based meeting services providers, including Cisco Webex and GoTo, bundled productivity suite providers with communications offerings, including Microsoft 365 (with Teams) and Google Workspace (with Meet), and UCaaS and legacy web-based meeting providers, including Avaya, RingCentral, 8x8, and in our Contact Center offerings, Five9, Inc., Genesys, and NICE inContact, as well as consumer-facing platforms that can support small- or medium-sized businesses, including Amazon, Apple, and Facebook.” 10-K for 2026
Who names Zoom
Companies whose own annual reports name Zoom as a competitor.
Word for word“Competitors to Office include software and global application vendors, such as Apple, Cisco Systems, Google, Meta, Proofpoint, Slack, Symantec, Zoom, and numerous web-based and mobile application competitors as well as local application developers.” 10-K for 2024
Word for word“UCC premise and cloud: Alcatel-Lucent Enterprise, Atos Unify, Cisco, 8x8, GoTo, Huawei, Microsoft, Mitel, NEC, RingCentral and Zoom.” 10-K for 2022
Word for word“We also face competition from many smaller contact center service providers such as Content Guru and Talkdesk, as well as vendors offering both unified communications and contact center solutions such as RingCentral and Zoom.” 10-K for 2025
Word for word“We also compete against certain UCaaS and collaboration software vendors such as 8x8, Vonage and Zoom, which offer basic CCaaS capabilities.” 20-F for 2025
Read from Zoom’s annual reports (10-K for 2026, 10-K for 2025, 10-K for 2024) and the financial data it files with the SEC, as of 2026-02-27. Every quotation is word for word from the filing linked beside it; how these pages are built and checked. The full record is in its company data sheet.