Stratrix
On the Record · Zendesk

Zendesk acquisitions, on the record

The businesses Zendesk bought and sold, as its annual reports describe them, with the cash it reported paying for acquisitions each year and every deal filing since 2016.

Deals its annual reports describe

BusinessDealWhenValue
Smooch Technologies Holdings ULC (Smooch)
Word for word“On May 14, 2019, we completed the acquisition of Smooch Technologies Holdings ULC, or Smooch, a developer of messaging technology.” 10-K for 2019
acquisitionOn May 14, 2019—
Smooch Technologies Holdings ULC
Word for word“Revenue for the year ended December 31, 2019 includes revenue from Smooch Technologies Holdings ULC, or Smooch.” 10-K for 2020
acquisition——
Cleverly
Word for word“Investing Activities Net cash used in investing activities in 2021 of $159 million was primarily attributable to purchases of marketable securities of $119 million, net of sales and maturities, purchases of property and equipment of $15 million, primarily for employee equipment, capitalized internal-use software costs of $14 million related to the development of additional features and functionality for our platform, cash paid for the acquisition of Cleverly, net of cash acquired, of $8 million, and net purchases of strategic investments of $4 million.” 10-K for 2021
acquisition—$8 million
As filedReported in the company's financial data (XBRL), each linked to its filing
Fiscal year endedCash paid for acquisitions (net of cash acquired)Goodwill from acquisitions
2016-12-31$0$0
2017-12-31$16.5 million$13.3 million
2018-12-31$79.4 million$52.5 million
2019-12-31$70.9 million$58.2 million
2020-12-31$0—
2021-12-31$7.8 million$7.1 million

Deal filings since 2016

Read from Zendesk’s annual reports (10-K for 2021, 10-K for 2020, 10-K for 2019) and the financial data it files with the SEC, as of 2022-02-15. Every quotation is word for word from the filing linked beside it; how these pages are built and checked. The full record is in its company data sheet.