Five9 layoffs, on the record
Every job cut, severance charge and restructuring Five9 reported in its annual reports, 2023 to 2025, quoted from the filings.
Headcount, as reported
| Annual report | Employees | As of |
|---|---|---|
| 10-K for 2023 | 2,684 full-time employees | December 31, 2023 |
| 10-K for 2024 | 3,073 full-time employees | December 31, 2024 |
| 10-K for 2025 | 2,910 | December 31, 2025 |
Job cuts, severance and restructuring
Our summaryAnnounced a reduction in force plan in August 2024 that cut global full-time employees by about 6% and incurred restructuring costs of $9.6 million for 2024.
Word for word“The Plan reduced our global full-time employees by approximately 6%.” 10-K for 2024
Our summaryRecorded the Plan's restructuring costs across cost of revenue, research and development, sales and marketing, and general and administrative expenses, mostly cash payments for notice period, severance and benefits.
Word for word“For the year ended December 31, 2024, the Company incurred a total of $ 9.6 million in restructuring costs under the Plan, primarily consisting of notice period payments, severance payments, employee benefits and related costs, all of which are cash expenditures, of which $ 2.1 million was recorded in cost of revenue , $ 1.9 million was recorded in research and development expenses , $ 4.4 million was recorded in sales and marketing expenses , and $ 1.2 million was recorded in general and administrative expenses on the consolidated statements of operations and comprehensive loss.” 10-K for 2024
Our summaryAnnounced a reduction in force plan (the 2024 Plan) that cut global full-time employees by about 6%.
Word for word“On August 20, 2024, the Company announced a reduction in force plan (the “2024 Plan”) as part of its broader efforts to drive balanced, profitable growth, further supporting its positive, long-term outlook and focus on increasing stockholder value.” 10-K for 2025
Our summaryCarried out the 2025 reduction in force plan, which cut global full-time employees by about 4%.
Word for word“On April 3, 2025, the Company commenced execution of the 2025 Plan, which resulted in the reduction of the Company’s global full-time employees by approximately 4 %.” 10-K for 2025
Our summaryIncurred restructuring costs in 2025 under the 2025 Plan, mainly notice period pay, severance and benefits, all paid in cash.
Word for word“During the year ended December 31, 2025, the Company incurred a total of $ 7.9 million in restructuring costs under the 2025 Plan, primarily consisting of notice period payments, severance payments, employee benefits and related costs, all of which are cash expenditures, of which $ 1.6 million was recorded in cost of revenue , $ 1.9 million was recorded in research and development expenses , $ 3.4 million was recorded in sales and marketing expenses , and $ 1.0 million was recorded in general and administrative expenses on the consolidated statements of operations and comprehensive income (loss).” 10-K for 2025
| Fiscal year ended | Restructuring charges | Cash paid for restructuring |
|---|---|---|
| 2024-12-31 | $9.6 million | $9.3 million |
Five9 filed 2 restructuring notices (Form 8-K, Item 2.05) since 2016. This page shows what the company reported to the SEC, not news reports or state layoff notices.
Read from Five9’s annual reports (10-K for 2025, 10-K for 2024, 10-K for 2023) and the financial data it files with the SEC, as of 2026-02-20. Every quotation is word for word from the filing linked beside it; how these pages are built and checked. The full record is in its company data sheet.