Joint Stock Co Kaspi.kz layoffs, on the record
Every job cut, severance charge and restructuring Joint Stock Co Kaspi.kz reported in its annual reports, 2023 to 2025, quoted from the filings. Headcount went from 8,772 to 14,008.
Headcount, as reported
| Annual report | Employees | As of |
|---|---|---|
| 20-F for 2023 | 8,772 | — |
| 20-F for 2024 | 9,637 | — |
| 20-F for 2025 | 14,008 | — |
Job cuts, severance and restructuring
Our summaryThe company says its AI virtual assistant Ruslan now does the work of about 1,200 employees across multiple functions.
Word for word“Our virtual assistant, “Ruslan,” now does the work of approximately 1,200 employees across multiple functions, saving us approximately ₸6.2 billion (approximately $14 million) annually.” 20-F for 2023
Our summaryThe filing describes a loan restructuring program for defaulted borrowers, with interest-free extended repayment schedules, but reports no workforce reduction or severance.
Word for word“During the years ended 31 December 2023 and 2024, the Group has restructured loans to customers, which were classified as NPL, in the amount of KZT 98,925 million and KZT 137,728 million, respectively, by providing an interest free extended repayment schedule.” 20-F for 2024
Joint Stock Co Kaspi.kz has filed no restructuring notice (Form 8-K, Item 2.05) since 2016. Companies file one only for a cut they judge material, so many announced layoffs never appear as one. This page shows what the company reported to the SEC, not news reports or state layoff notices.
Read from Joint Stock Co Kaspi.kz’s annual reports (20-F for 2025, 20-F for 2024, 20-F for 2023) and the financial data it files with the SEC, as of 2026-03-16. Every quotation is word for word from the filing linked beside it; how these pages are built and checked. The full record is in its company data sheet.