Booking layoffs, on the record
Every job cut, severance charge and restructuring Booking reported in its annual reports, 2023 to 2025, quoted from the filings. Headcount went from approximately 23,600 to approximately 24,300.
Headcount, as reported
| Annual report | Employees | As of |
|---|---|---|
| 10-K for 2023 | approximately 23,600 | December 31, 2023 |
| 10-K for 2024 | approximately 24,300 | December 31, 2024 |
| 10-K for 2025 | approximately 24,300 | December 31, 2025 |
Job cuts, severance and restructuring
Our summaryCustomer service operations of Booking.com were transferred to Majorel, shifting costs from personnel expenses to sales and other expenses, which reduced headcount.
Word for word“Other operating expenses in 2022 includes the gain of $240 million on the sale and leaseback transaction related to Booking.com's headquarters building, partially offset by a loss of $41 million related to the transfer of certain customer service operations of Booking.com to Majorel (see Notes 10 and 20 to our Consolidated Financial Statements).” 10-K for 2023
Our summaryRestructuring actions taken in 2020 at Booking.com resulted in employee severance and termination benefit charges recorded in 2021.
Word for word“Other operating expenses for the year ended December 31, 2021 principally relate to the restructuring charges as a result of restructuring actions taken in 2020 and are primarily related to employee severance and other termination benefits at Booking.com.” 10-K for 2023
Our summaryAnnounced the Transformation Program, an organizational change plan intended to improve operating expense efficiency, with workforce reductions expected among its costs.
Word for word“TRANSFORMATION COSTS In November 2024, the Company announced its intention to implement certain organizational changes that are expected to improve operating expense efficiency, increase organizational agility, free up resources that can be reinvested into further improving its offering to travelers and partners, and better position the Company for the long term (the "Transformation Program").” 10-K for 2024
Our summaryExpects restructuring costs and accelerated investments for the Transformation Program, mainly tied to expected workforce reductions, technology investments and professional fees, to be incurred over the next two to three years; the cost is estimated at about one times the expected annual run rate savings.
Word for word“We expect that restructuring costs and accelerated investments related to the Transformation Program will be incurred in the next two to three years and are estimated to be, in the aggregate, approximately one times the expected annual run rate savings.” 10-K for 2024
Our summaryThe company announced organizational changes called the Transformation Program, including a workforce reduction, process and systems modernization, procurement optimization, and real estate savings.
Word for word“We previously announced certain organizational changes, including the modernization of processes and systems, a reduction in workforce, procurement optimization, and initiatives to achieve real estate savings (the "Transformation Program").” 10-K for 2025
Our summaryThe company began carrying out the Transformation Program to improve efficiency and agility, expecting related costs mainly for workforce reductions, technology investments, and professional fees, largely incurred by the end of 2026.
Word for word“The Company currently expects that the restructuring costs and accelerated investments related to the Transformation Program will largely be incurred by the end of 2026 and anticipates these costs to primarily relate to expected and ongoing workforce reductions, technology investments, and professional fees.” 10-K for 2025
Our summaryThe company said Transformation Program restructuring costs and accelerated investments will be less than one times expected annual run-rate savings, with about $550 million of run-rate savings enabled by the end of 2025.
Word for word“We expect that the restructuring costs and accelerated investments related to the Transformation Program will largely be incurred by the end of 2026 and are estimated to be, in the aggregate, less than one times the expected annual run-rate savings.” 10-K for 2025
| Fiscal year ended | Restructuring charges | Cash paid for restructuring |
|---|---|---|
| 2018-12-31 | $0 | — |
| 2019-12-31 | $0 | — |
| 2020-12-31 | $149 million | $108 million |
| 2021-12-31 | $13 million | $38 million |
Booking filed 7 restructuring notices (Form 8-K, Item 2.05) since 2016. This page shows what the company reported to the SEC, not news reports or state layoff notices.
Read from Booking’s annual reports (10-K for 2025, 10-K for 2024, 10-K for 2023) and the financial data it files with the SEC, as of 2026-02-18. Every quotation is word for word from the filing linked beside it; how these pages are built and checked. The full record is in its company data sheet.