Innovation & Disruption

Open Innovation

Quick Definition

Open Innovation is a paradigm coined by Henry Chesbrough that encourages organizations to use external ideas, technologies, and pathways to market alongside their internal R&D efforts. It challenges the traditional closed innovation model where companies relied exclusively on internal research to develop new products and services.

The Core Concept

Open innovation was formally introduced by Henry Chesbrough, a professor at UC Berkeley's Haas School of Business, in his 2003 book 'Open Innovation: The New Imperative for Creating and Profiting from Technology.' Chesbrough argued that the traditional model of closed innovation, where companies conducted all research internally and guarded intellectual property fiercely, was becoming increasingly untenable. Factors like the rising mobility of knowledge workers, the growth of venture capital, the increasing capability of external suppliers, and the shortening of product lifecycles meant that no single organization could afford to rely solely on its own ideas. Instead, firms needed to open their innovation boundaries to allow knowledge to flow both inward and outward.

The open innovation model operates on two fundamental principles. Inbound open innovation involves sourcing external ideas, technologies, and expertise to complement internal R&D. This can take the form of licensing external patents, acquiring startups, participating in research consortia, running innovation challenges, or engaging with university research. Outbound open innovation involves making internal innovations available to external parties, whether through licensing unused patents, spinning off technologies that don't fit the core business, or contributing to open-source projects. Both directions create value that would be impossible under a closed model.

Procter & Gamble's 'Connect + Develop' program, launched by CEO A.G. Lafley in 2000, is one of the most cited examples of successful open innovation. Lafley set a goal that 50% of P&G's new product innovations would come from outside the company, up from approximately 15%. The program systematically connected P&G with external inventors, startups, academic researchers, and even competitors. By 2006, P&G reported that more than 35% of its new products had elements originating from outside the company, and the initiative contributed to a significant improvement in R&D productivity. The Swiffer WetJet, Olay Regenerist, and Pringles Print (using technology from a small Italian bakery) were all products of Connect + Develop partnerships.

In the technology sector, open innovation has become deeply embedded in business models. IBM's 2005 decision to release 500 software patents into the open-source commons and its billion-dollar investment in Linux represented a dramatic embrace of open innovation. Rather than losing value, IBM created an ecosystem around open-source technology that drove billions in consulting and services revenue. More recently, Tesla's 2014 decision to open its electric vehicle patents was a strategic open innovation move designed to grow the overall EV market and promote Tesla's charging standards as the industry default.

Critics of open innovation point to legitimate challenges. Intellectual property management becomes more complex when innovation boundaries are porous. The 'not invented here' syndrome can cause internal teams to resist external ideas. Coordination costs rise when working with diverse external partners. And firms risk creating value that competitors capture. Nevertheless, the evidence strongly suggests that companies that master open innovation outperform those that rely solely on internal R&D. A 2014 study by Laursen and Salter in the Strategic Management Journal found that firms with moderate levels of openness in their innovation processes achieved higher innovation performance than either fully closed or fully open firms, suggesting that the optimal approach balances external engagement with strong internal capabilities.

Key Distinctions

Open Innovation

Closed Innovation

Closed innovation assumes that successful innovation requires internal control: companies hire the best talent, invest in internal R&D, and protect discoveries through patents. Open innovation assumes valuable knowledge is widely distributed and that firms benefit from both importing external ideas and exporting unused internal ones. Most successful companies today use a hybrid approach.

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Classic Example Procter & Gamble

CEO A.G. Lafley launched 'Connect + Develop' in 2000 with the goal that 50% of P&G's new innovations would include significant external components. The program created systematic processes for scouting, evaluating, and integrating external technologies from inventors, startups, universities, and even competitors worldwide.

Outcome: By 2006, over 35% of P&G's new products incorporated external innovations, and R&D productivity increased by 60% while spending as a percentage of sales declined. Products like Swiffer WetJet and Olay Regenerist were direct outcomes of the program.

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Modern Application Tesla

In 2014, CEO Elon Musk announced that Tesla would not initiate patent lawsuits against anyone who used its electric vehicle technology in good faith. This outbound open innovation strategy was designed to accelerate EV adoption industry-wide and establish Tesla's technology standards, particularly its Supercharger network, as the default.

Outcome: The strategy contributed to broader EV market growth and helped Tesla's NACS charging standard gain adoption from virtually every major automaker by 2024, reinforcing Tesla's Supercharger network as the industry standard in North America.

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Did You Know?

NASA runs one of the most successful open innovation programs in the world through its Tournament Lab and Open Innovation Service. Since 2011, NASA has posted over 400 technical challenges to external solver communities, with external solutions frequently outperforming internal attempts at a fraction of the traditional R&D cost.

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Strategic Insight

The biggest barrier to open innovation is often cultural, not structural. Organizations with strong 'not invented here' mindsets systematically undervalue external ideas regardless of their quality. Successful open innovation requires leadership that explicitly rewards the adoption of external innovations and measures R&D teams on outcomes rather than solely on internal invention.

Strategic Implications

Do

  • Build systematic processes for scouting, evaluating, and integrating external innovations
  • Cultivate strong internal absorptive capacity so the organization can effectively adopt external ideas
  • Create clear intellectual property frameworks to manage knowledge flows in both directions
  • Measure and reward teams on innovation outcomes regardless of whether the source was internal or external

Don't

  • Don't open innovation boundaries without first building strong internal R&D capabilities to evaluate and absorb external input
  • Don't assume open innovation means free innovation; it requires investment in partnerships, integration, and IP management
  • Don't ignore the cultural dimension; 'not invented here' syndrome can sabotage even well-designed open innovation programs
  • Don't treat every innovation as equally suitable for open approaches; some core technologies warrant closed development

Frequently Asked Questions

Sources & Further Reading

  • Henry Chesbrough (2003). Open Innovation: The New Imperative for Creating and Profiting from Technology. Harvard Business School Press.
  • Larry Huston and Nabil Sakkab (2006). Connect and Develop: Inside Procter & Gamble's New Model for Innovation. Harvard Business Review.
  • Keld Laursen and Ammon Salter (2006). Open for Innovation: The Role of Openness in Explaining Innovation Performance Among U.K. Manufacturing Firms. Strategic Management Journal.

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