Manage Client Expectations
Clearly understanding and setting client expectations at the onset of a project can mitigate the risk of disappointment or conflict later. Effective expectation management leads to satisfied clients, better reviews, and potentially, more business. Use a Statement of Work (SOW) to establish project scope, timelines, and deliverables, thereby setting a transparent framework for client expectations.
For all things Strategy, Management Theories, and Business Frameworks, please visit https://www.stratrix.com